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AI boosts advisor satisfaction, Volkswagen delays cost cuts, Tesla launches longer Model Y
Top Stories JD Power finds AI adoption drives higher advisor satisfaction, loyalty. Read More Volkswagen board vote delays Blume's cost-cutting overhaul as labor pushes back. Read More Tesla brings longer Model Y to U.S. with roomier third row. Read More EPA looks to relax emissions rules for heavy-duty trucks, buses. Read More Featured Interviews 2027 BMW...
Solutions Central
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Inside Automotive
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F&I office most trusted, but pain points remain, CDK Global survey finds
Customers trust the F&I office more than any other part of the dealership visit, even as long wait times and duplicated paperwork continue to frustrate them. That's according to CDK Global's 2026 State of F&I at the Dealership study. Jason Swiech, F&I Product Marketing Manager at CDK Global, joins us...
CBT Now
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NJ CAR launches campaign highlighting the value of local dealerships
The New Jersey Coalition of Automotive Retailers (NJ CAR) has launched a new statewide campaign, "Local Matters," aimed at educating consumers and legislators about the economic and community value of...
Perry Watson IV on why NAMAD is driving the future of dealer ownership
With market dynamics vastly changing, dealership leaders are looking for new ways to stay competitive. Perry Watson IV, President of the National Association of Minority Automobile Dealers (NAMAD), joins us on the latest...
The 3-step habit that could save your next deal
Many deals seem to go well at first, but don't end up going anywhere. Sales Coach Matt Easton, Founder of Easton University, says the problem isn't the pitch, but the...
The real value of leadership development in an AI era
Leadership development remains one of the most overlooked competitive advantages, even as organizations continue investing heavily in AI and emerging technologies. On the latest episode of CBT Now, Matt Gjertsen, the...
Navigating negative equity, credit challenges and pricing transparency in F&I in 2026
Negative equity is rising, loan terms are stretching, and F&I managers are being asked to do more than ever. Paul Brown, Vice President and partner at Ascent Dealer Services and the host...
David Long on the foundation that drives dealership performanceÂ
Pressure, burnout, and negativity can spread through a dealership faster than ever. Joining us on today’s CBT Now episode to discuss how mindset, attitude, and energy can directly impact leadership...
Delivrd shakes up car buying for dealers and buyers
Buying a car can be one of the most stressful financial decisions consumers make. Two people can walk into the same dealership, buy the same car, and leave having paid...
CBT News Shorts
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2027 BMW X5 debuts with new design, more powertrains, and the first-ever electric iX5
The BMW X5 has been one of the benchmark luxury midsize SUVs since it debuted in 1999, helping define the premium utility vehicle segment. For 2027, BMW is introducing an all-new fifth-generation X5, bringing significant updates inside and out while expanding the lineup with more electrification than ever before. During the...
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Ryan LaFontaine on family, beating cancer, and building Michigan’s largest dealer group
Ryan LaFontaine has called Highland, Michigan, home for nearly his entire life. At just six months old, his family put down roots there and has spent decades building one of the state's most recognized automotive empires. He's now CEO of LaFontaine Automotive Group, which has over 45 dealerships across Michigan....
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Dealers have a choice: Keep fighting alone, or start winning together
For years, dealers have been handed the same script. Margins shrink. Expenses climb. OEM demands grow. Compliance costs balloon. Technology gets more expensive every single year. Meanwhile, the lenders, vendors, and service providers keep getting paid on your volume, with your customers, off your showroom floor. And dealers? Dealers are...
