Industry News
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Trump imposes Canada tariffs, Polestar exits U.S. market, Mercedes seeks China ownership change
Top Stories Trump imposes 50% tariffs on Canadian goods, escalating trade dispute. Read More Polestar won't fight U.S. ban, leaving dealers in limbo. Read More Mercedes-Benz pushes to raise Chinese ownership threshold in Senate bill. Read More Hyundai union expands strikes as wage negotiations remain deadlocked. Read More Featured Interviews Why dealers are missing 30% of...
Solutions Central
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Inside Automotive
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Why dealers are missing 30% of phone opportunities and how to fix it
Dealers spend millions attracting customers, yet one of the biggest profit leaks still happens over the phone. Stephane Ferri, CEO of Car Wars, joins us on today's episode of Inside Automotive to discuss why better call handling, stronger coaching, and smarter use of AI can turn more conversations into appointments,...
Mergers & Acquisitions
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CBT Now
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How having happy, well-trained employees leads to happy car buyers
One of the oldest rules in the car business is "the customer is always right." When customers are consistently unhappy, the issue is rarely the customer but something off inside...
NJ CAR launches campaign highlighting the value of local dealerships
The New Jersey Coalition of Automotive Retailers (NJ CAR) has launched a new statewide campaign, "Local Matters," aimed at educating consumers and legislators about the economic and community value of...
Perry Watson IV on why NAMAD is driving the future of dealer ownership
With market dynamics vastly changing, dealership leaders are looking for new ways to stay competitive. Perry Watson IV, President of the National Association of Minority Automobile Dealers (NAMAD), joins us on the latest...
The 3-step habit that could save your next deal
Many deals seem to go well at first, but don't end up going anywhere. Sales Coach Matt Easton, Founder of Easton University, says the problem isn't the pitch, but the...
The real value of leadership development in an AI era
Leadership development remains one of the most overlooked competitive advantages, even as organizations continue investing heavily in AI and emerging technologies. On the latest episode of CBT Now, Matt Gjertsen, the...
Navigating negative equity, credit challenges and pricing transparency in F&I in 2026
Negative equity is rising, loan terms are stretching, and F&I managers are being asked to do more than ever. Paul Brown, Vice President and partner at Ascent Dealer Services and the host...
David Long on the foundation that drives dealership performance
Pressure, burnout, and negativity can spread through a dealership faster than ever. Joining us on today’s CBT Now episode to discuss how mindset, attitude, and energy can directly impact leadership...
CBT News Shorts
Featured
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Why dealers are missing 30% of phone opportunities and how to fix it
Dealers spend millions attracting customers, yet one of the biggest profit leaks still happens over the phone. Stephane Ferri, CEO of Car Wars, joins us on today's episode of Inside Automotive to discuss why better call handling, stronger coaching, and smarter use of AI can turn more conversations into appointments,...
Executive Profile
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Ryan LaFontaine on family, beating cancer, and building Michigan’s largest dealer group
Ryan LaFontaine has called Highland, Michigan, home for nearly his entire life. At just six months old, his family put down roots there and has spent decades building one of the state's most recognized automotive empires. He's now CEO of LaFontaine Automotive Group, which has over 45 dealerships across Michigan....
From Our Publishing Partners
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8 habits of highly successful service advisors
Fixed Operations has become one of the most important—and most underleveraged—opportunities for dealerships looking to drive profitable growth, improve retention, and combat increasing margin pressure. Today's service advisor plays a critical role in that success. As dealership margins face pressure from rising costs, changing customer expectations, technician shortages, and growing competition,...
