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CDK finds dealership phone friction, Nissan posts first quarterly profit, Kia & Hyundai set July sales records
Top Stories CDK finds phone friction persists at dealerships as AI adoption grows. Read More Nissan posts first quarterly profit in two years despite lower sales outlook. Read More Kia, Hyundai post record July sales as hybrid demand accelerates. Read More Positive trade-in equity hits record $13,330, mainstream models lead the way. Read More Featured...
Solutions Central
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Inside Automotive
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Kerrigan Advisors brokers record-breaking $1.3 billion Hennessy, Group 1 deal
Group 1 Automotive's agreement to acquire Hennessy Automobile Companies marks the largest 10-store deal by dollar value in automotive retail history. The $1.3 billion transaction adds 10 luxury and import dealerships in metro Atlanta to Group 1's portfolio and marks the city as the company's second-largest market by revenue. Kerrigan...
CBT Now
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How having happy, well-trained employees leads to happy car buyers
One of the oldest rules in the car business is "the customer is always right." When customers are consistently unhappy, the issue is rarely the customer but something off inside...
NJ CAR launches campaign highlighting the value of local dealerships
The New Jersey Coalition of Automotive Retailers (NJ CAR) has launched a new statewide campaign, "Local Matters," aimed at educating consumers and legislators about the economic and community value of...
Perry Watson IV on why NAMAD is driving the future of dealer ownership
With market dynamics vastly changing, dealership leaders are looking for new ways to stay competitive. Perry Watson IV, President of the National Association of Minority Automobile Dealers (NAMAD), joins us on the latest...
The 3-step habit that could save your next deal
Many deals seem to go well at first, but don't end up going anywhere. Sales Coach Matt Easton, Founder of Easton University, says the problem isn't the pitch, but the...
The real value of leadership development in an AI era
Leadership development remains one of the most overlooked competitive advantages, even as organizations continue investing heavily in AI and emerging technologies. On the latest episode of CBT Now, Matt Gjertsen, the...
Navigating negative equity, credit challenges and pricing transparency in F&I in 2026
Negative equity is rising, loan terms are stretching, and F&I managers are being asked to do more than ever. Paul Brown, Vice President and partner at Ascent Dealer Services and the host...
David Long on the foundation that drives dealership performance
Pressure, burnout, and negativity can spread through a dealership faster than ever. Joining us on today’s CBT Now episode to discuss how mindset, attitude, and energy can directly impact leadership...
CBT News Shorts
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Dave Cantin explains what’s driving demand for luxury dealerships
Luxury dealership demand continues to outpace supply, driving competition among buyers across the country. On the latest episode of Inside M&A, Dave Cantin, Founder and CEO of Dave Cantin Group (DCG), explains why dealer groups are willing to expand far beyond their traditional markets to acquire premium franchises and what...
Executive Profile
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Inside Sansone Jr.’s Auto Group’s push to pair old-school service with AI
Paul Sansone Jr. has spent his entire life in the automotive business, but after more than four decades in retail, his attention isn't focused on adding more rooftops. Instead, he's building the systems, technology and leadership team he believes will define the next generation of dealership success. Featured on the latest...
From Our Publishing Partners
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Build a more predictable used inventory pipeline
Summary: Dealers often have more used-vehicle acquisition opportunities than they realize. Ownership creates access, but the Cox Automotive Fixed Ops and Ownership Study shows a gap between customer service intent and dealer follow-through. The first service visit is a key inflection point that shifts customer preference and improves visibility into...
