Industry News
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Fed holds rates, Ford lifts 2026 Q1 outlook, GM invests $830M in Midwest plants
Top Stories Fed holds rates steady, squeezing used-car buyers. Read More Ford raises 2026 outlook after Q1 earnings beat expectations. Read More GM pours $830M into Midwest powertrain plants to support next-gen truck lineup. Read More Carvana posts record profits as used-car demand remains robust. Read More Featured Interviews The hidden sales killer most professionals don’t even...
Solutions Central
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Inside Automotive
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Building your own AI tools to power your dealership
More and more car dealers are turning to artificial intelligence to help streamline operations and customer service, but the choices can seem overwhelming. Now, some dealers are foregoing vendors and building the AI tools they need themselves. Joining us on this episode of Inside Automotive is Kevin Pitts, General Manager of...
Mergers & Acquisitions
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CBT Now
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The hidden sales killer most professionals don’t even notice
Several sales professionals and small business owners are losing potential customers way before the first conversation ever happens… and unfortunately, most don’t even realize it’s happening. At least that is the...
Dealers risk wasting marketing dollars without trained oversight
Marketing inside dealerships is getting more complex, and the people running it are struggling to keep up. Some dealers are spending up to $100,000 a month on marketing with little...
How NADA’s education escalator is helping dealers build better teams in 2026
Dealers looking to stay competitive in today's rapidly shifting automotive landscape have one thing in common: they are investing in their people. That is the message from Camron Wilson, Vice...
Why the demo drive remains the most critical step in closing sales
The demo drive remains one of the most critical steps in a dealership’s sales process, yet it is often rushed or overlooked. On today's episode of CBT Now, Sean Gardner, instructor...
New York Auto Show sees robust consumer interest, ride-and-drive engagement
Mark Schienberg, president of the Greater New York Automobile Dealers Association\ (GNYADA), reports that the 126th New York International Auto Show is drawing large crowds, strong consumer engagement, and renewed...
AI, SEO, and GEO: What dealers need to know to stay competitive in digital marketing
As artificial intelligence reshapes digital marketing, confusion around generative engine optimization (GEO) is leading some dealerships to misallocate budget and miss opportunities. Brooke Furniss, BZ Consultants Group, joins us on...
ASOTU CON 2026 set to expand attendance, spotlight AI and human-centered innovation
As we gear up for the fifth annual ASOTU CON, May 12–14, we’re sitting down with the founders to explore their vision, the buzz surrounding this year’s event, and what...
CBT News Shorts
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2026 Toyota Camry Nightshade: Hybrid-only strategy delivers style, efficiency, and value
The 2026 Toyota Camry arrives with a clear message from Toyota: hybrids are no longer a niche offering, they are the mainstream. For this latest generation, Toyota has gone all-in on hybrid powertrains, eliminating the traditional gas-only option and focusing on efficiency without sacrificing the practicality that has made the...
Executive Profile
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The Executive Profile: What’s next for dealer and philanthropist Rita Case?
Welcome to another edition of the Executive Profile on CBT News. Recently, anchor Jim Fitzpatrick traveled to Davie, Florida, to speak with Rita Case, president and CEO of the legendary...
Vaden Automotive’s Jane Vaden Thacher on succession, service, and scaling up
Jane Vaden Thacher, president and dealer operator of Vaden Automotive, leads one of the largest privately held automotive groups in the Southeast with 762 employees across 13 stores. In today’s...
Ben Keating on dealer legacy, racing discipline, and why he’s all-in on omnichannel auto retail
On this episode of Executive Profile, CBT News traveled to Victoria, Texas, to meet with Ben Keating, a third-generation car dealer and professional race car driver who has carved out...From Our Publishing Partners
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AI fixes the gaps that are costing you service customers
There are multiple areas where service breaks down, but most of it traces back to communication, specifically on the phone and over text, where customers are actually deciding whether to move forward or move on. What we see is pretty simple. Volume comes in peaks and valleys, and the staffing model...
