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Pentagon boosts weapons production with automakers, Ford unifies EV strategy, Tesla outlook improves
Top Stories Pentagon taps automakers to boost weapons production capacity. Read More Ford creates unified product organization to accelerate EV, software rollout. Read More Tesla outlook strengthens as software updates fuel investor confidence. Read More New-vehicle affordability improves for fifth straight month. Read More Featured Interviews Auto retail holds firm as Kerrigan flags geopolitical pressure, policy...
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Inside Automotive
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Auto retail holds firm as Kerrigan flags geopolitical pressure, policy resets and M&A surge
Automotive retail continues to show underlying strength despite geopolitical uncertainty, rising energy prices, and evolving federal policy, according to Kerrigan Advisors Managing Director Ryan Kerrigan. During today’s episode of Inside Automotive, Kerrigan alludes that the industry remains fundamentally stable, supported by steady consumer demand even as dealers navigate short-term volatility tied...
Driving Solutions
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How AI is transforming dealership fixed ops with breakthrough efficiency
Fixed operations in automotive dealerships are rapidly shifting as artificial intelligence (AI) and automation replace manual workflows, improving efficiency, customer experience, and profitability. On today’s episode of Driving Solutions, Jeff Adams, Director of Fixed Ops Product Planning at Reynolds & Reynolds, joins us to discuss how new AI tools can drastically...Mergers & Acquisitions
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CBT Now
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Why the demo drive remains the most critical step in closing sales
The demo drive remains one of the most critical steps in a dealership’s sales process, yet it is often rushed or overlooked. On today's episode of CBT Now, Sean Gardner, instructor...
New York Auto Show sees robust consumer interest, ride-and-drive engagement
Mark Schienberg, president of the Greater New York Automobile Dealers Association\ (GNYADA), reports that the 126th New York International Auto Show is drawing large crowds, strong consumer engagement, and renewed...
AI, SEO, and GEO: What dealers need to know to stay competitive in digital marketing
As artificial intelligence reshapes digital marketing, confusion around generative engine optimization (GEO) is leading some dealerships to misallocate budget and miss opportunities. Brooke Furniss, BZ Consultants Group, joins us on...
ASOTU CON 2026 set to expand attendance, spotlight AI and human-centered innovation
As we gear up for the fifth annual ASOTU CON, May 12–14, we’re sitting down with the founders to explore their vision, the buzz surrounding this year’s event, and what...
Industry braces as Volkswagen Scout lawsuit tests limits of dealer franchise agreements
Dealers across the country are keeping a close eye on the Volkswagen–Scout class action lawsuit, and for good reason. On today’s episode of CBT Now, we’re joined by Len Bellavia,...
Shep Hyken on how customer experience drives loyalty in 2026
Businesses continue to face increasing pressure to deliver consistent service and reliable products. On today's episode of CBT Now, Shep Hyken, customer service and CX keynote speaker, New York Times...
Shift Digital finds dealer websites outperform third parties as digital shopper behavior shifts
Dealer and brand websites generated higher-quality leads than third-party sources in 2025, even as overall lead volumes declined and consumer engagement patterns continued to evolve, according to Shift Digital’s latest...
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Auto retail holds firm as Kerrigan flags geopolitical pressure, policy resets and M&A surge
Automotive retail continues to show underlying strength despite geopolitical uncertainty, rising energy prices, and evolving federal policy, according to Kerrigan Advisors Managing Director Ryan Kerrigan. During today’s episode of Inside Automotive, Kerrigan alludes that the industry remains fundamentally stable, supported by steady consumer demand even as dealers navigate short-term volatility tied...
Executive Profile
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Serra Automotive’s Joe and Matt Serra on fostering a great culture and future plans for the 50-year-old dealer group
Recently, Jim Fitzpatrick had the opportunity to visit the Serra Automotive headquarters in Fenton, Michigan. On this episode of the Executive Profile, he is joined by the President and CEO...
Ernie Boch Jr. on building a legacy that goes beyond the dealership
When it comes to the automotive industry, few names carry the same weight as Ernie Boch Jr. A visionary entrepreneur, philanthropist, and music enthusiast, Boch Jr. has built on his...
The Executive Profile: What’s next for dealer and philanthropist Rita Case?
Welcome to another edition of the Executive Profile on CBT News. Recently, anchor Jim Fitzpatrick traveled to Davie, Florida, to speak with Rita Case, president and CEO of the legendary...From Our Publishing Partners
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Training builds skills – Development builds results
The industry still confuses training with development Nearly every company that supports dealership F&I departments claims to offer training and development. In practice, those two terms are often used interchangeably, even though they represent very different levels of support. In today’s dealership environment, that distinction matters more than ever. F&I departments are...
