How Are Dealers Adapting to the CARS Act? Leadership Blind Spots, Willis Sale | CBT Live (11.02.26)
Industry News
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US-Canada trade talks, UAW to strike over contract dispute, DCG’s new SVP
Top Stories Trump and Carney signal progress toward potential U.S.-Canada trade deal. Read More UAW Local 405 to strike Triumph Engine Control Systems over contract dispute. Read More GM to pay $220 million over data sold to insurers. Read More CDK finds rising gas prices and interest rates making car buying harder. Read More Featured Interviews Dave...
Solutions Central
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Inside Automotive
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How myKaarma handles surcharge compliance even across state lines
Dealer groups with stores in several states must follow a different set of surcharge rules in each one. A payments partner that tracks those rules and trains staff to explain them keeps the customer experience clear. On the latest episode of Inside Automotive, Panos Kotselas, Senior Director of Payment Operations at...
Mergers & Acquisitions
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CBT Live
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Toyota of Riverside GM shares lessons from California’s CARS Act
One month after California's CARS Act took effect, dealers are beginning to see how its requirements are changing daily showroom operations. Ryan Crenshaw, Vice President and General Manager of Toyota...
Fixing leadership blind spots in your dealership
Leadership blind spots can quietly drive turnover, lower morale and weaken dealership performance. While many managers move up from the sales floor with little formal leadership training, the habits that...
David Allison challenges dealerships to move beyond customer stereotypes
Dealers often rely on age, income, credit scores and other demographic information to understand their customers. However, those measurements may overlook the most important factor behind a buying decision: what...
Cybersecurity expert’s warning for dealers as AI speeds up attacks
Cyberattacks on auto retailers are moving faster with AI, and dealers can no longer assume their IT provider has them covered. Cox Automotive is investigating a hacking group’s claim of...
Tom Maoli weighs in on affordability, AI and automotive policy
Government policy can influence everything from vehicle manufacturing and emissions requirements to the technologies automakers bring to market. Tom Maoli, President and CEO of Celebrity Motor Cars, joins us on...
The negotiation skills that can improve dealership sales conversations
Overcoming a customer's objection starts with understanding what is driving it. Kyle Vowinkel, Former FBI Crisis Negotiator and Author of Shaping Chaos, joins CBT Live to discuss how asking better...
How dealers can uncover hidden profit opportunities across their operations
Dealerships may have more opportunities to grow profitability than they realize, and the answer may not be selling more vehicles or adding resources. Joining us on today's CBT Live are...
Featured
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Toyota of Riverside GM shares lessons from California’s CARS Act
One month after California's CARS Act took effect, dealers are beginning to see how its requirements are changing daily showroom operations. Ryan Crenshaw, Vice President and General Manager of Toyota of Riverside, joins us on today’s CBT Live to explain how his dealership prepared its sales and BDC teams, adjusted...
Executive Profile
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Frank Carbone on Holman’s legacy, expansion and the next 100 years
Frank Carbone started out parking cars and changing oil at a Ford store in Fort Lauderdale when he was just a teenager. Today, he oversees nearly 60 dealerships representing 32 brands as President of Retail Automotive at Holman. The company has doubled in size twice in the past 10 years....
From Our Publishing Partners
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Beyond digitization: Why title integrity matters to dealership risk and compliance
As automotive retail becomes increasingly digital, dealerships face a growing challenge: ensuring that faster transactions do not introduce greater financial and compliance risks. Vehicle titling remains a critical vulnerability. Incomplete ownership records, unresolved liens, fraudulent documentation, and inconsistent state requirements can expose dealerships to costly delays, compliance concerns, and potential financial...
