Industry News
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Trump urged to block Chinese cars, NHTSA ends Tesla Smart Summon probe, Hyundai cites Middle East conflict for export delays
Top Stories Senators push Trump to block Chinese automakers from U.S. market. Read More NHTSA closes probe into Tesla ‘Actually Smart Summon’ feature. Read More Hyundai flags Middle East conflict as supply chain disruptions hit exports. Read More New-vehicle financing hits new highs as affordability pressures persist. Read More Featured Interviews ASOTU Con 2026 set to...
Solutions Central
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Inside Automotive
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Affordability takes center stage at the 2026 NY Auto Show
The 2026 New York International Auto Show (NYIAS) highlighted a growing divide between industry innovation and consumer priorities, with affordability emerging as the dominant factor influencing vehicle purchases, according to automotive expert Lauren Fix. Fix, who attended the show and serves as a juror for the World Car of the Year...
Driving Solutions
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How Draiver is helping OEMs streamline vehicle logistics and reduce delays
Draiver is expanding its role with automakers by providing end-to-end logistics solutions to improve vehicle visibility, reduce delivery times, and support evolving fleet and autonomous-vehicle needs. Joining us on the latest episode of Driving Solutions, we’re joined by Draiver’s Senior Vice President of Sales, Peter Janczewski, who says OEMs are...CBT Now
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ASOTU CON 2026 set to expand attendance, spotlight AI and human-centered innovation
As we gear up for the fifth annual ASOTU CON, May 12–14, we’re sitting down with the founders to explore their vision, the buzz surrounding this year’s event, and what...
Industry braces as Volkswagen Scout lawsuit tests limits of dealer franchise agreements
Dealers across the country are keeping a close eye on the Volkswagen–Scout class action lawsuit, and for good reason. On today’s episode of CBT Now, we’re joined by Len Bellavia,...
Shep Hyken on how customer experience drives loyalty in 2026
Businesses continue to face increasing pressure to deliver consistent service and reliable products. On today's episode of CBT Now, Shep Hyken, customer service and CX keynote speaker, New York Times...
Shift Digital finds dealer websites outperform third parties as digital shopper behavior shifts
Dealer and brand websites generated higher-quality leads than third-party sources in 2025, even as overall lead volumes declined and consumer engagement patterns continued to evolve, according to Shift Digital’s latest...
Stop getting stuck on price and start closing more cars — Sean Gardner | Joe Verde Group
Many salespeople lose control of the deal when customers ask for the "best price." On today's episode of CBT Now, Joe Verde Group Instructor and Sales Trainer Sean Gardner shares...
Close more deals by responding to leads in minutes, not hours — Kyle Disher | RevDojo
Fast, consistent follow-up can determine whether a dealership closes a sale or loses a customer. On today’s episode of CBT Now, Kyle Disher, founder and CEO of RevDojo, shares insights...
Scott Painter leads TrueCar turnaround with bold reorganization plan
TrueCar announced an organizational realignment this week, including a 30% workforce reduction. On today's episode of CBT Now, TrueCar CEO and Founder Scott Painter shares insight into the realignment and...
CBT News Shorts
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How Tom Wood Group’s advisor handbook aims to boost fixed ops inconsistencies
In fixed operations, inconsistency across stores and unclear expectations can create real challenges for both teams and customers. To address this, William Demaree, Group Director of Fixed Operations at the Tom Wood Group, has launched a comprehensive service advisor handbook designed to bring structure, accountability, and measurable performance improvements to...
Executive Profile
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Geoffrey Pohanka on Pohanka Automotive’s century of legacy, culture, and community
Geoffrey Pohanka has dedicated his life to the retail automotive industry, carrying forward a family legacy that spans more than a century. As chairman of Pohanka Automotive Group and a...
How Aaron Zeigler accelerates dealership growth with culture, training, and bold acquisition
Under the leadership of President and CEO Aaron Zeigler, the Zeigler Auto Group has grown into one of the largest privately owned dealership groups in the country, with 41 locations...
Vaden Automotive’s Jane Vaden Thacher on succession, service, and scaling up
Jane Vaden Thacher, president and dealer operator of Vaden Automotive, leads one of the largest privately held automotive groups in the Southeast with 762 employees across 13 stores. In today’s...From Our Publishing Partners
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Your market is bigger than you think
After four consecutive years of growth, SAAR is projected to decline by 2% in 2026.1 For many dealers, that number is adding fuel to an already anxious market. And for some, that anxiety is already showing up in the building — in tighter budgets, quieter showroom floors, and Monday morning sales...
