Is the $787 Car Payment the New Normal? CPI 3.7%, Andrea Sells Cadillac | CBT Live (10.14)
Industry News
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UAW faces tougher 2028 talks, Credit access hits 11-year high, Turn spectators into buyers
Top Stories UAW's Shawn Fain faces tougher 2028 contract talks after re-election. Read More Credit access hits 11-year high as loan terms grow longer than ever. Read More Acura plans 3 new SUVs, including 2028 RDX hybrid. Read More Tesla robotaxis accused of speeding in school zones, NHTSA weighs probe. Read More Featured Interviews Turn an ‘I’m...
Solutions Central
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Inside Automotive
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Turning an ‘I’m just looking’ shopper into a done deal
Shoppers who say they are just looking are often treated as people who are not ready to buy. Most of them will buy, and they now visit only one or two stores before they do. Dealerships that treat every shopper as a buyer and follow a steady sales process keep...
CBT Live
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Record car payments, 84-month loans raise affordability concerns
Record monthly vehicle payments and longer loan terms are raising new concerns about how consumers will manage the cost of car ownership. Jessica Caldwell, Head of Insights at Edmunds, joins...
“Andrea Sells Cadillac” shares the social media habits that bring in buyers
Salespeople who skip social media may miss out on a steady source of leads and referrals. Video lets buyers get comfortable with a salesperson well before they walk into the...
Porsche lawsuit highlights the risks of franchise requirements
A lawsuit involving Porsche has put the cost of franchise requirements and automakers’ control over vehicle allocation in the spotlight. Chris Hunsicker, President of Hunsicker Coaching International, joins us on...
Hyundai dealer’s secret to selling more than 600 vehicles a month
Stable teams and a retail-first used car strategy are driving volume at one Florida store, even as affordability squeezes buyers. On today’s edition of CBT Live, Parth Donda, Store Manager...
Marsh Buice shares 5 skills for stronger dealership leadership
What may have worked in a dealership 30 days ago may not work today. Marsh Buice of Mark Dodge Chrysler Jeep, and host of the What’s Your Podcast, says automotive...
Where AI helps and where dealers still need the human touch
Dealerships have more ways to reach customers than ever, but shoppers still respond to people who show real interest. On today’s edition of CBT Live, Matt Easton, Founder of Easton University,...
What could happen if Chinese vehicles come to the U.S.
Chinese automakers have taken a major share in Europe, the U.K., and Australia. U.S. dealers are now weighing what happens if those brands gain a foothold here. On today’s edition...
Featured
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Record car payments, 84-month loans raise affordability concerns
Record monthly vehicle payments and longer loan terms are raising new concerns about how consumers will manage the cost of car ownership. Jessica Caldwell, Head of Insights at Edmunds, joins today’s CBT Live segment to discuss Q3 financing data and the financial risks that can follow when shoppers trade vehicles...
Executive Profile
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Frank Carbone on Holman’s legacy, expansion and the next 100 years
Frank Carbone started out parking cars and changing oil at a Ford store in Fort Lauderdale when he was just a teenager. Today, he oversees nearly 60 dealerships representing 32 brands as President of Retail Automotive at Holman. The company has doubled in size twice in the past 10 years....
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The new formula for fixed ops success
Your service department is the backbone of your dealership. Through economic ups and downs, changing customer expectations, and new technology, service has stayed a steady source of profit and growth. But the industry around it hasn’t stayed steady. For the past several years, many dealers have covered rising costs by raising the...
