What It Takes To Build Resilient Dealership Teams | CBT Live (10.15.26)
Industry News
View All
New car prices reach record $50K+, Ford opens orders for Fathom, GM Defense unveils Silverado 3500HD
Top Stories New-vehicle prices near record at $50,562 as buyers trade down. Read More Ford opens Fathom preorder invites for its sub-$30K electric pickup. Read More GM Defense unveils unmanned Silverado 3500HD concept for the Army. Read More Carvana expands same-day delivery to Jacksonville market. Read More Featured Interviews Tune in to CBT Live Join us at...
Solutions Central
View All
Inside Automotive
View All
Turning an ‘I’m just looking’ shopper into a done deal
Shoppers who say they are just looking are often treated as people who are not ready to buy. Most of them will buy, and they now visit only one or two stores before they do. Dealerships that treat every shopper as a buyer and follow a steady sales process keep...
CBT Live
View All
How dealership leaders can motivate teams without raising pressure
As dealerships navigate economic uncertainty and prepare for year-end targets, leaders must find ways to keep employees engaged without allowing pressure to undermine performance. Tyler Dickerhoof, Founder of Impact Driven...
Record car payments, 84-month loans raise affordability concerns
Record monthly vehicle payments and longer loan terms are raising new concerns about how consumers will manage the cost of car ownership. Jessica Caldwell, Head of Insights at Edmunds, joins...
“Andrea Sells Cadillac” shares the social media habits that bring in buyers
Salespeople who skip social media may miss out on a steady source of leads and referrals. Video lets buyers get comfortable with a salesperson well before they walk into the...
Porsche lawsuit highlights the risks of franchise requirements
A lawsuit involving Porsche has put the cost of franchise requirements and automakers’ control over vehicle allocation in the spotlight. Chris Hunsicker, President of Hunsicker Coaching International, joins us on...
Hyundai dealer’s secret to selling more than 600 vehicles a month
Stable teams and a retail-first used car strategy are driving volume at one Florida store, even as affordability squeezes buyers. On today’s edition of CBT Live, Parth Donda, Store Manager...
Marsh Buice shares 5 skills for stronger dealership leadership
What may have worked in a dealership 30 days ago may not work today. Marsh Buice of Mark Dodge Chrysler Jeep, and host of the What’s Your Podcast, says automotive...
Where AI helps and where dealers still need the human touch
Dealerships have more ways to reach customers than ever, but shoppers still respond to people who show real interest. On today’s edition of CBT Live, Matt Easton, Founder of Easton University,...
Featured
View All
How dealership leaders can motivate teams without raising pressure
As dealerships navigate economic uncertainty and prepare for year-end targets, leaders must find ways to keep employees engaged without allowing pressure to undermine performance. Tyler Dickerhoof, Founder of Impact Driven Leader, joins today's CBT Live segment to discuss the importance of honest communication, focusing on what teams can control and...
Executive Profile
Presented by
Frank Carbone on Holman’s legacy, expansion and the next 100 years
Frank Carbone started out parking cars and changing oil at a Ford store in Fort Lauderdale when he was just a teenager. Today, he oversees nearly 60 dealerships representing 32 brands as President of Retail Automotive at Holman. The company has doubled in size twice in the past 10 years....
From Our Publishing Partners
View All
The dealership data hiding in customer conversations
Dealerships have never had more data. Dealer management systems, CRMs, digital retailing platforms, marketing tools and F&I reporting give leaders access to a steady stream of performance metrics. With a few clicks, a dealer can see gross profit, PVR, product penetration, close rates, appointment activity, CSI scores and dozens of...
