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FTC ends disparate-impact claims, Ford plans four-door Mustang, Manheim used-vehicle prices fall 1.4%
Top Stories FTC ends disparate-impact discrimination claims, revises dealer compliance obligations. Read More Ford plans four-door Mustang as it looks to broaden iconic nameplate. Read More Manheim used-vehicle prices fall 1.4% in July as wholesale market normalizes. Read More Premium SUV buyers shifting to mainstream brands, JD Power finds. Read More Featured Interviews Why fluid testing...
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NJ’s Larson Ford marks 70 years of facing challenges head-on
Larson Ford's 70-year run in New Jersey is uncommon in an industry dominated by consolidation. The dealership has maintained its independence despite the rise of internet sales, AI-driven transactions, economic obstacles, and increasing competition from direct-to-consumer brands and unauthorized brokers. Rob Larson, President of Larson Ford, joins us on today's...
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How having happy, well-trained employees leads to happy car buyers
One of the oldest rules in the car business is "the customer is always right." When customers are consistently unhappy, the issue is rarely the customer but something off inside...
NJ CAR launches campaign highlighting the value of local dealerships
The New Jersey Coalition of Automotive Retailers (NJ CAR) has launched a new statewide campaign, "Local Matters," aimed at educating consumers and legislators about the economic and community value of...
Perry Watson IV on why NAMAD is driving the future of dealer ownership
With market dynamics vastly changing, dealership leaders are looking for new ways to stay competitive. Perry Watson IV, President of the National Association of Minority Automobile Dealers (NAMAD), joins us on the latest...
The 3-step habit that could save your next deal
Many deals seem to go well at first, but don't end up going anywhere. Sales Coach Matt Easton, Founder of Easton University, says the problem isn't the pitch, but the...
The real value of leadership development in an AI era
Leadership development remains one of the most overlooked competitive advantages, even as organizations continue investing heavily in AI and emerging technologies. On the latest episode of CBT Now, Matt Gjertsen, the...
Navigating negative equity, credit challenges and pricing transparency in F&I in 2026
Negative equity is rising, loan terms are stretching, and F&I managers are being asked to do more than ever. Paul Brown, Vice President and partner at Ascent Dealer Services and the host...
David Long on the foundation that drives dealership performanceÂ
Pressure, burnout, and negativity can spread through a dealership faster than ever. Joining us on today’s CBT Now episode to discuss how mindset, attitude, and energy can directly impact leadership...
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NJ’s Larson Ford marks 70 years of facing challenges head-on
Larson Ford's 70-year run in New Jersey is uncommon in an industry dominated by consolidation. The dealership has maintained its independence despite the rise of internet sales, AI-driven transactions, economic obstacles, and increasing competition from direct-to-consumer brands and unauthorized brokers. Rob Larson, President of Larson Ford, joins us on today's...
Executive Profile
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Inside Sansone Jr.’s Auto Group’s push to pair old-school service with AI
Paul Sansone Jr. has spent his entire life in the automotive business, but after more than four decades in retail, his attention isn't focused on adding more rooftops. Instead, he's building the systems, technology and leadership team he believes will define the next generation of dealership success. Featured on the latest...
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Shopping is not buying: Why your website needs to become a 24/7 sales channel
How many cars did you not sell last night? Not leads. Not VDPs. Vehicles that were on your site after hours, with buyers ready to move forward, but your website still asked them to fill out a form and wait. That is the gap I discussed with Jim Fitzpatrick on...
