Industry News
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VW dealers challenge Scout sales, Dealers adapt to market pressure, BMW profit drops as Lucid losses widen
Top Stories Group of 14 California Volkswagen dealers pushes back on Scout sales approach. Read More Dealers adapt as market pressures reshape April auto sales. Read More BMW profit drops, Lucid's net loss widens as global EV market diverges. Read More Nissan cuts hundreds of jobs as restructuring plan moves ahead. Read More Featured Interviews How AI...
Solutions Central
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Inside Automotive
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How AI is reshaping dealership operations, data strategy, the intelligent dealership model
Artificial intelligence (AI) is no longer a future consideration for car dealers. It’s a present-day competitive necessity. That is the central message from Todd Smith, CEO of QoreAI and author of The Intelligent Dealership: How AI and Data Transform Automotive Retail. Smith joins us on today’s episode of Inside Automotive...
Mergers & Acquisitions
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Edmunds Q1 report reveals rising negative equity as affordability pressures reshape trade-ins
Negative equity is vastly becoming a major pain point in the auto market, with more than 3 in 10 trade-ins now carrying upside-down loans, according to Edmunds. Joining us on the...
The hidden sales killer most professionals don’t even notice
Several sales professionals and small business owners are losing potential customers way before the first conversation ever happens… and unfortunately, most don’t even realize it’s happening. At least that is the...
Dealers risk wasting marketing dollars without trained oversight
Marketing inside dealerships is getting more complex, and the people running it are struggling to keep up. Some dealers are spending up to $100,000 a month on marketing with little...
How NADA’s education escalator is helping dealers build better teams in 2026
Dealers looking to stay competitive in today's rapidly shifting automotive landscape have one thing in common: they are investing in their people. That is the message from Camron Wilson, Vice...
Why the demo drive remains the most critical step in closing sales
The demo drive remains one of the most critical steps in a dealership’s sales process, yet it is often rushed or overlooked. On today's episode of CBT Now, Sean Gardner, instructor...
New York Auto Show sees robust consumer interest, ride-and-drive engagement
Mark Schienberg, president of the Greater New York Automobile Dealers Association\ (GNYADA), reports that the 126th New York International Auto Show is drawing large crowds, strong consumer engagement, and renewed...
AI, SEO, and GEO: What dealers need to know to stay competitive in digital marketing
As artificial intelligence reshapes digital marketing, confusion around generative engine optimization (GEO) is leading some dealerships to misallocate budget and miss opportunities. Brooke Furniss, BZ Consultants Group, joins us on...
CBT News Shorts
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How AI is reshaping dealership operations, data strategy, the intelligent dealership model
Artificial intelligence (AI) is no longer a future consideration for car dealers. It’s a present-day competitive necessity. That is the central message from Todd Smith, CEO of QoreAI and author of The Intelligent Dealership: How AI and Data Transform Automotive Retail. Smith joins us on today’s episode of Inside Automotive...
Executive Profile
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The Executive Profile: How Corina Diehl overcame adversity to build a thriving 22-store dealer group
Welcome to another edition of the Executive Profile. Recently, anchor Jim Fitzpatrick traveled to Pittsburgh, Pennsylvania, and spoke with the owner and CEO of Diehl Automotive Group, Corina Diehl. Diehl is...
Serra Automotive’s Joe and Matt Serra on fostering a great culture and future plans for the 50-year-old dealer group
Recently, Jim Fitzpatrick had the opportunity to visit the Serra Automotive headquarters in Fenton, Michigan. On this episode of the Executive Profile, he is joined by the President and CEO...
Ben Keating on dealer legacy, racing discipline, and why he’s all-in on omnichannel auto retail
On this episode of Executive Profile, CBT News traveled to Victoria, Texas, to meet with Ben Keating, a third-generation car dealer and professional race car driver who has carved out...From Our Publishing Partners
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AI fixes the gaps that are costing you service customers
There are multiple areas where service breaks down, but most of it traces back to communication, specifically on the phone and over text, where customers are actually deciding whether to move forward or move on. What we see is pretty simple. Volume comes in peaks and valleys, and the staffing model...
