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Ford expands mobile service amid recall, Cox acquires Fullpath, Vehicle buying experience improves in May
Top Stories Ford expands mobile service push as new recall sends customers back to dealerships. Read More Cox Automotive completes Fullpath acquisition, launches integrated AI data platform for dealers. Read More Vehicle buying experience rebounds in May as inventory and trade-in satisfaction improve. Read More China is closing the gap with U.S. on self-driving...
Solutions Central
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Inside Automotive
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Why more drivers are choosing hybrids over EVs
As automakers continue investing heavily in electrification, consumers remain hesitant to fully embrace battery-electric vehicles (BEVs). On the latest episode of Inside Automotive, Ed Garsten, Senior Contributor at Forbes, said rising fuel prices are driving renewed interest in EVs, but many consumers still gravitate toward hybrids for fuel savings without...
Mergers & Acquisitions
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How AI is reshaping used-vehicle sales and sourcing as inventory hits historic lows
Used-vehicle inventory remains historically tight, according to Cox Automotive. Buyers who would have purchased new are instead shopping for late-model used, and dealers are caught in the middle. Joining us on...
California dealers’ fight against direct sales intensifies as retailers navigate FTC pricing crackdown
For auto dealers, what happens in California rarely stays there. The state's franchise laws are at the center of a national fight over whether automakers can bypass their own dealer...
How Koons Motors is putting AI to work in the real world
AI continues to evolve rapidly across automotive retail, but one of the biggest questions remains what is actually working on the ground. Joining us on the latest episode of CBT...
The 3 core sales skills that set dealers apart from “vending machines”
Brick-and-mortar dealerships are facing a growing threat from digital-only retailers, and the gap is widening. Carvana and its competitors are moving into new-car sales and even into the traditional franchise-dealer...
Dealerships changing hands at record pace: What dealers need to know before making a move
A record number of car dealerships are changing hands in 2026, driven by aging owners cashing out at peak values while a new generation of buyers zeroes in on the...
How dealers can build trust to keep customers coming back
One of the most valuable assets a dealership can have is not its inventory or even its service department. It's trust. Lose it once, and you could lose that customer...
Edmunds Q1 report reveals rising negative equity as affordability pressures reshape trade-ins
Negative equity is vastly becoming a major pain point in the auto market, with more than 3 in 10 trade-ins now carrying upside-down loans, according to Edmunds. Joining us on the...
CBT News Shorts
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Why more drivers are choosing hybrids over EVs
As automakers continue investing heavily in electrification, consumers remain hesitant to fully embrace battery-electric vehicles (BEVs). On the latest episode of Inside Automotive, Ed Garsten, Senior Contributor at Forbes, said rising fuel prices are driving renewed interest in EVs, but many consumers still gravitate toward hybrids for fuel savings without...
Executive Profile
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Geoffrey Pohanka on Pohanka Automotive’s century of legacy, culture, and community
Geoffrey Pohanka has dedicated his life to the retail automotive industry, carrying forward a family legacy that spans more than a century. As chairman of Pohanka Automotive Group and a...
The Executive Profile: How Corina Diehl overcame adversity to build a thriving 22-store dealer group
Welcome to another edition of the Executive Profile. Recently, anchor Jim Fitzpatrick traveled to Pittsburgh, Pennsylvania, and spoke with the owner and CEO of Diehl Automotive Group, Corina Diehl. Diehl is...
Jay Feldman on growth, navigating challenges and a $5 billion goal
Jay Feldman started selling cars at 15 and has not stopped since. As chairman and CEO of Feldman Automotive Group, he has spent nearly three decades building one of the...From Our Publishing Partners
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Why inventory, service, and sales can’t operate as separate experiences anymore
For decades, dealerships have been organized around departments. Sales focused on inventory and deals. Service focused on repair orders and retention. Marketing worked within its own systems to drive traffic to the store. Each function did its job well, but largely in isolation. That structure may have worked in the past....
