An FBI Negotiator on Leading Under Pressure, Midterms and Dealers, Carvana Q3 | CBT Live (10.29.26)
Industry News
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Fed holds rates steady, Ford raises profit outlook, Toyota global sales fall
Top Stories Fed holds interest rates steady as auto loan costs stay high. Read More Ford raises 2026 profit outlook despite higher costs and truck production challenges. Read More Carvana Q3 revenue hits record $8 billion as retail sales climb 39%. Read More Toyota global sales and production fall for third straight month. Read...
Solutions Central
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Inside Automotive
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How myKaarma handles surcharge compliance even across state lines
Dealer groups with stores in several states must follow a different set of surcharge rules in each one. A payments partner that tracks those rules and trains staff to explain them keeps the customer experience clear. On the latest episode of Inside Automotive, Panos Kotselas, Senior Director of Payment Operations at...
Mergers & Acquisitions
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CBT Live
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Tom Maoli weighs in on affordability, AI and automotive policy
Government policy can influence everything from vehicle manufacturing and emissions requirements to the technologies automakers bring to market. Tom Maoli, President and CEO of Celebrity Motor Cars, joins us on...
The negotiation skills that can improve dealership sales conversations
Overcoming a customer's objection starts with understanding what is driving it. Kyle Vowinkel, Former FBI Crisis Negotiator and Author of Shaping Chaos, joins CBT Live to discuss how asking better...
How dealers can uncover hidden profit opportunities across their operations
Dealerships may have more opportunities to grow profitability than they realize, and the answer may not be selling more vehicles or adding resources. Joining us on today's CBT Live are...
CarEdge CEO on AI shopping tools raising the stakes for dealer pricing transparency
As more consumers turn to AI to research and compare vehicles, dealerships may need to rethink how they present pricing online. Zach Shefska, President and CEO of CarEdge, joins us...
All American Auto Group expands mobile service to strengthen customer loyalty
The first service appointment can set the tone for a customer's entire relationship with a dealership. Jim Sabino, Fixed Operations Director at All American Auto Group, explains how his team...
David Spisak says dealers must audit for AI, launches new show on CBT News
Shoppers are using AI tools to research vehicles before they reach a dealership website, and many stores are not set up to be found. Dealers who haven't audited their sites...
Why connected data matters for dealership AI strategies
For multi-location dealership groups, adopting new technology is only part of the challenge since systems must communicate, data must stay accurate, and employees need to understand how the tools support...
Featured
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Tom Maoli weighs in on affordability, AI and automotive policy
Government policy can influence everything from vehicle manufacturing and emissions requirements to the technologies automakers bring to market. Tom Maoli, President and CEO of Celebrity Motor Cars, joins us on today’s CBT Live segment to discuss the issues dealers should watch heading into the midterm elections, including affordability, EVs, connected-vehicle...
Executive Profile
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Frank Carbone on Holman’s legacy, expansion and the next 100 years
Frank Carbone started out parking cars and changing oil at a Ford store in Fort Lauderdale when he was just a teenager. Today, he oversees nearly 60 dealerships representing 32 brands as President of Retail Automotive at Holman. The company has doubled in size twice in the past 10 years....
From Our Publishing Partners
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Beyond digitization: Why title integrity matters to dealership risk and compliance
As automotive retail becomes increasingly digital, dealerships face a growing challenge: ensuring that faster transactions do not introduce greater financial and compliance risks. Vehicle titling remains a critical vulnerability. Incomplete ownership records, unresolved liens, fraudulent documentation, and inconsistent state requirements can expose dealerships to costly delays, compliance concerns, and potential financial...
