Industry News
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Lawmakers seek permanent ban on Chinese cars in U.S., GM cuts IT jobs, Ford launches energy storage business
Top Stories Lawmakers seek permanent ban on Chinese automakers in U.S. Read More GM cuts hundreds of IT jobs as automaker reshapes workforce strategy. Read More Ford launches energy storage business with plans for U.S.-assembled battery systems. Read More Auto credit hits 4-year-high in April, loan terms reach new records. Read More Featured Interviews How Koons Motors...
Solutions Central
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Inside Automotive
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How AI is reshaping dealership operations, data strategy, the intelligent dealership model
Artificial intelligence (AI) is no longer a future consideration for car dealers. It’s a present-day competitive necessity. That is the central message from Todd Smith, CEO of QoreAI and author of The Intelligent Dealership: How AI and Data Transform Automotive Retail. Smith joins us on today’s episode of Inside Automotive...
Mergers & Acquisitions
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CBT Now
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How Koons Motors is putting AI to work in the real world
AI continues to evolve rapidly across automotive retail, but one of the biggest questions remains what is actually working on the ground. Joining us on the latest episode of CBT...
The 3 core sales skills that set dealers apart from “vending machines”
Brick-and-mortar dealerships are facing a growing threat from digital-only retailers, and the gap is widening. Carvana and its competitors are moving into new-car sales and even into the traditional franchise-dealer...
Dealerships changing hands at record pace: What dealers need to know before making a move
A record number of car dealerships are changing hands in 2026, driven by aging owners cashing out at peak values while a new generation of buyers zeroes in on the...
How dealers can build trust to keep customers coming back
One of the most valuable assets a dealership can have is not its inventory or even its service department. It's trust. Lose it once, and you could lose that customer...
Edmunds Q1 report reveals rising negative equity as affordability pressures reshape trade-ins
Negative equity is vastly becoming a major pain point in the auto market, with more than 3 in 10 trade-ins now carrying upside-down loans, according to Edmunds. Joining us on the...
The hidden sales killer most professionals don’t even notice
Several sales professionals and small business owners are losing potential customers way before the first conversation ever happens… and unfortunately, most don’t even realize it’s happening. At least that is the...
Dealers risk wasting marketing dollars without trained oversight
Marketing inside dealerships is getting more complex, and the people running it are struggling to keep up. Some dealers are spending up to $100,000 a month on marketing with little...
CBT News Shorts
Featured
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How Koons Motors is putting AI to work in the real world
AI continues to evolve rapidly across automotive retail, but one of the biggest questions remains what is actually working on the ground. Joining us on the latest episode of CBT Now is Alex Perdikis, CEO and Owner of Koons Motors and Chairman and Founder of InRide, to break down how his...
Executive Profile
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Mike Maroone’s insights on EVs, affordability, expansion, attracting and retaining talent, succession, and much more
The auto industry has experienced several ongoing changes in the five years since CBT News host Jim Fitzpatrick last spoke with industry legend and former AutoNation Executive Mike Maroone in...
John Bergstrom on EVs, OEM relations, building an outstanding company culture, and more
What do you get when you combine world-class company culture with 39 new car dealerships? Well, you end up with a remarkable dealer group that drives exceptional experiences for their...
From car salesman to mega-dealer: Cuban-born Mario Murgado’s journey to unparalleled success
On today’s Executive Profile, we visited Mario Murgado, President and CEO of Murgado Automotive Group, at his brand new, state-of-the-art Cadillac dealership in Miami, Florida. Like many Cuban immigrants seeking...From Our Publishing Partners
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AI fixes the gaps that are costing you service customers
There are multiple areas where service breaks down, but most of it traces back to communication, specifically on the phone and over text, where customers are actually deciding whether to move forward or move on. What we see is pretty simple. Volume comes in peaks and valleys, and the staffing model...
