What's Ahead for NY Dealers in 2027? Closing Beyond Price, Record $51K ATP | CBT Live (11.10.26)
Industry News
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Tennessee blocks Scout dealer license, Stellantis sells Brampton plant, Mobility Global connects dealer data with AI
Top Stories Tennessee denies Scout Motors dealer license for direct sales. Read More Stellantis sells Brampton plant to Canadian defense manufacturer Roshel. Read More Honda raises annual profit outlook 20% despite EV restructuring costs. Read More NHTSA looking into Waymo's school bus safety software fix. Read More Featured Interviews How Mobility Global is using AI to...
Solutions Central
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Inside Automotive
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How Mobility Global is using AI to connect dealer, OEM data
Dealers and OEMs both want to sell more cars, yet customers hear different messages from each. That fragmentation hurts the consumer experience and eats up time inside dealerships. Mobility Global’s Sales Solutions division says a shared data layer, built into the systems dealers already use, can bridge that divide. Aaron Baldwin,...
Fixed-Ops News, Content, Coaching and Analysis
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CBT Live
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Former Xerox CEO says dealers should treat AI agents as part of the workforce
Dealers weighing how far to take artificial intelligence are also asking what it means for their people and their customers. The answer starts with good data, clear measurement, and a...
Why service BDC training matters to dealership retention
Dealerships can invest in service technology, build business development centers and track customer satisfaction scores, but Jeff Cowan says none of that matters if customers don't know what to expect...
AI, EVs and hybrids are changing automotive retail
From artificial intelligence and autonomous vehicles to the evolving mix of electric, hybrid and gas-powered vehicles, the automotive industry is entering a period of vast technological change. On today’s CBT...
Building stronger dealership teams through trust and accountability
A historic 35-hour military mission that helped launch Operation Desert Storm gave retired U.S. Air Force Col. Trey Morriss a firsthand understanding of what it takes to lead under pressure....
What GM’s hybrid shift can and can’t do for its market position
Hybrids are driving much of the sales growth at the brands that offer them, and automakers that were slow to build them are working to catch up. For instance, General...
Economic uncertainty puts pressure on Washington to find common ground
Although Democrats won majorities in the House and Senate in Tuesday’s midterm elections, the shift in power could change how Washington approaches tariffs, energy prices, and regulation and dealers could...
Midterm results put affordability and trade policy in focus for auto dealers
While the midterm elections delivered a clear message about voter concerns over affordability, the results could reshape the policy environment facing auto dealers. During today’s CBT Live segment, San Tan...
Featured
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Toyota revives Scion with 3 bold new concepts
Toyota has officially resurrected the Scion nameplate, but not as the youth-focused compact car badge of the early 2000s. Instead, Toyota is positioning Scion as an incubator for specialized mobility, low-speed utility vehicles, and niche lifestyle concepts. Automotive Analyst Lauren Fix attended Toyota’s global reveal event to break down three standout...Stats, Trends, and Updates
Executive Profile
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Frank Carbone on Holman’s legacy, expansion and the next 100 years
Frank Carbone started out parking cars and changing oil at a Ford store in Fort Lauderdale when he was just a teenager. Today, he oversees nearly 60 dealerships representing 32 brands as President of Retail Automotive at Holman. The company has doubled in size twice in the past 10 years....
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Choosing a modern payment processor that can keep up with what’s next
Not long ago, the standard for modern payments began and ended with reliable credit card processing. Today, customers expect more choices. Convenience is a fundamental staple in daily consumer transactions, and dealership transactions are no exception. In order to present customers with a modern customer experience, dealerships must maintain a cutting-edge...
