Industry News
View All
Data center backlash hits automakers, Hyundai plans 100 new models, Volkswagen faces cost-cutting clash
Top Stories Data center backlash could reach automakers' new battery storage plans. Read More Hyundai plans 100 new and refreshed models by 2030. Read More Volkswagen's CEO and union leaders clash over deeper cost cuts. Read More Mitsubishi to expand U.S. lineup with new pickup and electrified models. Read More Featured interviews AutoTrust Dealer Alliance gives...
Solutions Central
View All
Inside Automotive
View All
AutoTrust CEO: The answer to consolidation isn’t selling, it’s scale
Scale has historically given large dealer groups an edge that franchise dealers struggle to match. AutoTrust Dealer Alliance is giving them a way to close that gap, letting dealers keep their stores while gaining the same leverage as the public dealer groups. Dave Mondragon, Founder and CEO of AutoTrust Dealer Alliance,...
Fixed-Ops News, Content, Coaching and Analysis
Presented by
CBT Now
View All
How dealers can balance AI with human customer experiences
Rapid advancements in artificial intelligence (AI) allow businesses to deliver instant responses, but reliance on technology alone risks alienating customers. During today’s episode of CBT Now, we’re joined by Joseph...
Negotiation expert reveals secrets to fighting less and winning more
Difficult conversations come up constantly in the car business. It could be a tense talk with a partner, a tough conversation with an employee, or a high-stakes negotiation with a...
How having happy, well-trained employees leads to happy car buyers
One of the oldest rules in the car business is "the customer is always right." When customers are consistently unhappy, the issue is rarely the customer but something off inside...
NJ CAR launches campaign highlighting the value of local dealerships
The New Jersey Coalition of Automotive Retailers (NJ CAR) has launched a new statewide campaign, "Local Matters," aimed at educating consumers and legislators about the economic and community value of...
Perry Watson IV on why NAMAD is driving the future of dealer ownership
With market dynamics vastly changing, dealership leaders are looking for new ways to stay competitive. Perry Watson IV, President of the National Association of Minority Automobile Dealers (NAMAD), joins us on the latest...
The 3-step habit that could save your next deal
Many deals seem to go well at first, but don't end up going anywhere. Sales Coach Matt Easton, Founder of Easton University, says the problem isn't the pitch, but the...
The real value of leadership development in an AI era
Leadership development remains one of the most overlooked competitive advantages, even as organizations continue investing heavily in AI and emerging technologies. On the latest episode of CBT Now, Matt Gjertsen, the...
Featured
View All
AFIP director’s warning for dealers on the FTC’s pricing policy update
Federal regulators are recalibrating how they police pricing at dealerships, even as a fresh multimillion-dollar settlement shows they have no plans to back off auto retail entirely. Shannon Robertson, Executive Director of the Association of Finance & Insurance Professionals (AFIP), joined us on CBT Live to break down what the...
Executive Profile
Presented by
Frank Carbone on Holman’s legacy, expansion and the next 100 years
Frank Carbone started out parking cars and changing oil at a Ford store in Fort Lauderdale when he was just a teenager. Today, he oversees nearly 60 dealerships representing 32 brands as President of Retail Automotive at Holman. The company has doubled in size twice in the past 10 years....
From Our Publishing Partners
View All
CDK outlines how dealers can make data and AI work harder
For dealerships, having more data doesn't automatically mean having better insights. Joining this edition of CBT Live is Leigh Ann Conver, Senior Director of Product Marketing for Data & Intelligence at CDK, to explain how connected data, AI and predictive analytics can help dealers make smarter decisions without adding another...
