Car Payments Head for an October Record, Mobile Service, Back to the Floor | CBT Live (10.23.26)
Industry News
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GM cancels magnet supply deal, VW weighs US truck investment, 2026 Lexus LX 700h Ultra Luxury
Top Stories GM cancels rare-earth magnet supply deal as EV strategy shifts. Read More Volkswagen weighs U.S. truck investment as German labor tensions escalate. Read More Volvo Cars posts Q3 operating loss, plans more job cuts. Read More New-vehicle sales holds steady in Oct. as monthly payments reach new record. Read More Featured Interviews 2026 Lexus...
Solutions Central
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Inside Automotive
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How myKaarma handles surcharge compliance even across state lines
Dealer groups with stores in several states must follow a different set of surcharge rules in each one. A payments partner that tracks those rules and trains staff to explain them keeps the customer experience clear. On the latest episode of Inside Automotive, Panos Kotselas, Senior Director of Payment Operations at...
Mergers & Acquisitions
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CBT Live
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Raul Tomsa brings management experience back to the showroom floor
For automotive salespeople considering social media, going viral isn't the only measure of success. Raul Tomsa, known online as “Vincierge,” believes consistent content can put a salesperson in front of...
Growing revenue and customer loyalty through mobile service
Mobile service can grow well beyond recalls and oil changes when a store commits to building it out. On today’s edition of CBT Live, Jeremy Stephens, Remote Operations Director at Bozard...
Jeremy Raaymaker brings ‘Baddie in a Benz’ back with a focus on customer connection
As vehicle shoppers arrive at dealerships armed with prior online research, pricing information and product comparisons, salespeople need to offer more than answers. Jeremy Raaymaker, Van and Fleet Specialist at...
VIP Auto Group replaces outside software with custom-built AI tools
As dealerships evaluate the growing number of AI tools available to them, VIP Auto Group is taking a different approach by building solutions in-house. Ben Sporn, the group’s Chief Marketing...
How dealers can align AI tools to turn more leads into done deals
AI assistants now answer dealership leads around the clock, but the handoff to a human is where many appointments fall apart. On today’s CBT Live segment, Durran Cage, Founder and...
Karl Brauer sees opportunity in performance, exclusivity
While Tesla’s flying Roadster concept is drawing attention for its unconventional technology, Porsche’s new Mission S supercar points to a different approach to performance. Karl Brauer, Executive Analyst at iSeeCars,...
CADA CEO updates Scout lawsuit, EV sales and Sunday sales ban
Colorado dealers are fighting a direct-sales lawsuit while EV sales fall and the Sunday sales ban faces a challenge. On today’s edition of CBT Live, Matthew Groves, President and CEO...
Featured
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Raul Tomsa brings management experience back to the showroom floor
For automotive salespeople considering social media, going viral isn't the only measure of success. Raul Tomsa, known online as “Vincierge,” believes consistent content can put a salesperson in front of the right customer, even when a video attracts only a modest audience. The Motor Werks Client Advisor returned to the...
Executive Profile
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Frank Carbone on Holman’s legacy, expansion and the next 100 years
Frank Carbone started out parking cars and changing oil at a Ford store in Fort Lauderdale when he was just a teenager. Today, he oversees nearly 60 dealerships representing 32 brands as President of Retail Automotive at Holman. The company has doubled in size twice in the past 10 years....
From Our Publishing Partners
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The dealership data hiding in customer conversations
Dealerships have never had more data. Dealer management systems, CRMs, digital retailing platforms, marketing tools and F&I reporting give leaders access to a steady stream of performance metrics. With a few clicks, a dealer can see gross profit, PVR, product penetration, close rates, appointment activity, CSI scores and dozens of...
